Terms of service
Last updated: August 29, 2026
1. About these terms
These terms govern your use of stenliving.com and any purchase you make from it. By placing an order you agree to them. Please read them before you order.
2. Who we are
This store is operated by Stenliving, 2108 N St, Ste N, Sacramento, CA, 95816-5712, USA. You can reach us at support@stenliving.com or +1 681 206 9370.
3. Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. By ordering you confirm that the information you give us is accurate and that you are authorized to use the payment method you have chosen.
4. Our products
We sell women's dresses. Product images are representative of the item. Colors may appear differently on different screens. Measurements are given in the size chart on each product page and are the most reliable guide to fit.
5. Availability
Products are subject to availability. If an item you have ordered becomes unavailable, we will contact you and issue a full refund.
6. Pricing
All prices are shown in US Dollars. Sales tax is calculated at checkout based on your delivery address. We may change prices at any time, but a change does not affect an order already placed. If a product is listed at an obviously incorrect price, we may cancel the order and refund you in full rather than fulfil it at that price.
7. Placing an order
Your order is an offer to buy. We accept it when we send your order confirmation, and a contract is formed at that point. We may decline an order if the item is unavailable, if we cannot verify your payment details, if we suspect fraud, or if the delivery address falls outside the area we ship to.
8. Payment
We accept Visa, Mastercard, Apple Pay, Google Pay, Cash App Pay and ACH Bank Transfer. Payment is taken when you place your order. Full terms, including how declined payments are handled, are set out in our Payment Policy.
9. Shipping and delivery
We ship within the United States only. Orders are processed in 1–2 business days and arrive in 4–8 business days after that. Shipping is free with no minimum order. Delivery times are estimates and are not guaranteed. Full terms, including what happens if an order is delayed or lost, are set out in our Shipping Policy.
10. Returns and refunds
You have 60 days from delivery to request a return. Items must be unused, unworn and unwashed with original tags attached. Your full return rights, who pays return shipping, and refund timing are set out in our Return & Refund Policy, which forms part of these terms.
11. Cancellations
Orders may be cancelled before they ship — contact us within 24 hours of ordering. After an order has shipped, the Return & Refund Policy applies instead.
12. Your account
If you create an account, you are responsible for keeping your password secure and for any activity that takes place under it. Tell us promptly if you believe someone else has used your account.
13. Acceptable use
You may not use this site to break the law, to interfere with its operation or security, to scrape or copy its content by automated means, or to submit false or misleading information.
14. Our intellectual property
The text, images, logos, product descriptions and layout on this site belong to us or are used with permission. You may not reproduce, distribute or use them commercially without our written consent.
15. Content you submit
If you submit a review, photograph or comment, you grant us a non-exclusive right to display it on this site. You are responsible for what you submit, and we may remove anything unlawful, offensive or misleading.
16. Third-party links and services
Our site may link to other websites and relies on third-party services for payment, shipping and analytics. We are not responsible for the content, terms or privacy practices of third parties.
17. Accuracy of the site
We work to keep product information accurate, but we do not warrant that every description, price or availability figure is free of error. Where we find an error affecting your order, we may correct it, or cancel the order and refund you in full.
18. Disclaimer of warranties
This site and its content are provided as they are. To the extent permitted by law, we make no warranty that the site will be uninterrupted, error-free or free of harmful components. This does not affect any statutory rights you have as a consumer.
19. Limitation of liability
To the extent permitted by law, our total liability for any claim arising from your use of this site or from a purchase is limited to the amount you paid for the order in question. We are not liable for indirect or consequential loss.
20. Indemnity
You agree to cover us for any claim arising from your misuse of this site or your breach of these terms.
21. Privacy
How we collect, use, share and retain your personal information is set out in our Privacy Policy, which forms part of these terms.
22. Force majeure
We are not liable for delays or failures caused by events outside our reasonable control, including carrier disruption, extreme weather, strikes and public emergencies.
23. Severability
If any part of these terms is found unenforceable, the rest remains in force.
24. Changes to these terms
We may update these terms. The date at the top shows when they were last changed. The version that applies to your order is the one published when you placed it.
25. Governing law and disputes
These terms are governed by the laws of the State of California. Any dispute will be handled in the state or federal courts located in California. Before starting a formal dispute, please contact us — most issues are resolved directly.
26. Contact
For questions about these terms, contact us at support@stenliving.com or on +1 681 206 9370, or write to 2108 N St, Ste N, Sacramento, CA, 95816-5712, USA. Our customer service is available Monday to Friday, 8:00 AM to 5:00 PM (ET).
Store Name: Stenliving
Business Address: 2108 N St, Ste N, Sacramento, CA, 95816-5712, USA
Email: support@stenliving.com
Phone: +1 681 206 9370
Business Days: Monday to Friday, 8:00 AM to 5:00 PM (ET)
Replies within 24 hours on working days.